Service & Repairs

It’s all about the service… 

Clients come to us for the knowledgeable staff and outstanding product line, they stay with us for the unparalleled service. Our services include yearly check ups, safety checks, and repairs. At Northfield Fireplace & Grill, service is as important as the products we sell. In fact, it is the cornerstone of our business and why we are the premier Hearth and Outdoor grill dealer in Northfield, Macedonia, Sagamore Hills, Twinsburg, Hudson, Walton Hills, Oakwood and Brecksville and all of Greater Cleveland, Akron and Northeast Ohio.

Gas Fireplace Service – $249.95

  • Check the fan to make sure it is operating correctly

  • Check the gas pilot safety system

  • Show customer how to light pilot system

  • Clean the pilot burner and main burners

  • Check main burners for proper ignition and combustion

  • Check for adequate combustion and ventilation air flow

  • Visually check the venting and chimney draw, where accessible

  • Clean glass with recommended glass cleaner and inspect door gasket

  • Clean equipment exterior

  • Leave completed checklist with homeowner

  • Go over any additional concerns or issues: